Springbot Install Documentation

Magento Users

You can install or update through Magento Connect or follow these steps to proceed manually:

Download the extension:

Springbot-1.5.2.7.zip

Manual Update with FTP or SSH:

  1. Copy the files from the latest archive directly into your Magento root directory which will overwrite your previous Springbot extension
  2. Once finished copying, refresh your Magento cache under System > Cache Management.
  3. After the previous 3 steps are completed, reach out to us at magento@springbot.com to verify that there were no interruptions in your Springbot harvesting.

FAQs

Q: How should I integrate Springbot if my homepage/landing page is a CMS (e.g. WordPress, Joomla, Drupal, etc) and not Magento?

A: Reach out to your coach for the snippet of code that we'll want added to your footer so the springbots can track all the way through your site!


Q: I see a 404 page after installing the extension. What should I do?

A: This issue comes up occasionally for various plugins depending on the cache configuration. Try clicking the "Flush Cache Storage" button from the System > Cache Management section. If that does not work you may need to manually delete the files in your var/cache directory under your Magento root.


Q: Why does the Magento Connect Manager (aka "/downloader") say forbidden or 404?

A: This issue is relatively common and is due to incorrect file/directory permissions on your Magento server. It prevents us from doing an assisted install. To resolve, please have your developer reference this article. The 404 error can also occur if the /downloader directory has been renamed or moved. NOTE: We are also available to handle this ourselves.


Magento 2 Users

Install the springbot plugin for a Magento 2 installation

To install via composer, run the following commands from your Magento2 root directory:

composer require springbot/magento2-plugin
php bin/magento module:enable Springbot_Queue
php bin/magento module:enable Springbot_Main --clear-static-content;
php bin/magento setup:upgrade
php bin/magento cache:clean
php bin/magento setup:static-content:deploy

Once you have installed the plugin you should see a Springbot menu item on your Magento admin menu. Enter your Springbot credentials here.

Update Magento 2 Plugin

To update, go to the Magento root directory and run the following commands:

composer update springbot/magento2-plugin
composer update springbot/magento2-queue
php bin/magento setup:upgrade

Shopify Users

You can install by clicking here.



Bigcommerce Users

You can install by clicking here.